What to do if you have internet speed issues or are experiencing drop outs

So you are working from home - well whether you are trying to be productive or are watching some Netflix there is nothing more frustrating than internet speed slowdowns or stop-start movies.

So here are a few things to try - I know this is an IT cliché, but turning your router off and then on again fixes a surprising number of issues.

  1. So turn off your router or plug out the router’s power adapter from the wall. Give it 30 seconds (sing Happy Birthday to yourself 3 times or wash your hands according to HSE guidelines 2 times) Then switch the router back on. Note. Fibre routers can take up to 5 minutes to boot up and connect to the internet again.

  2. For issues with your Smartphone’s internet speed you need to do a Hard Reboot, iPhone instructions here, iPad instructions here, Android users will find instructions here.

  3. OK this is a bit technical but I have linked step by step instructions to help you for every device. Next tip - change your DNS - what’s a DNS I hear you say?? DNS is like a telephone directory for your computer - it translates the name of the website you want to visit - say www.route2.ie into a number (IP address) the computer can understand. If the DNS you use is slow to respond then you suffer. If you change your DNS to Cloudflare’s free DNS service: 1.1.1.1 for the primary DNS and 1.0.0.1 for the secondary DNS - on your PC/Mac or better still on your router - it will speed up your internet.

    For instructions see here but replace where they say 208.67.222.222 in the instructions with 1.1.1.1 and replace 208.67.220.220 with 1.0.0.1